The Chester Hotel

Love this property and the staff are always friendly. Having had many a special occasion here, I can never see past staying here whenever I am looking for a hotel in the city and despite always leaving a little sorry it’s not as good as it should be, I will always return as a faithful friend hoping next time it will be better.

The staff really make this hotel. It is very well presented and decorated but the staff are exceptional. I felt almost bad for staying at such a nice hotel with a five month old for fear of disturbing the other guests but baby wasn’t a bother and the staff were so accommodating. I wish I got his name but the Welsh bar man who was working the evenings we were dining really made a difference to our experience. Asked me what I liked to drink and made me a mocktail off menu since I’m breastfeeding, made sure the highchair was doubly clean and sanitised before we got it and staff communicated well between courses if any delays etc. We were never left long without a drink or waiting too long between courses and the food was fantastic. The subtle classical/instrumental background music makes for a lovely experience too. It’s not a loud place to eat. The room was really spacious and the bed was the best hotel bed I’ve had. I prefer a firmer mattress and pillows but every hotel pillow I’ve had on the firm side has no give so it remains extremely high to sleep on. These were perfect. The duvet despite being thicker did not make me overly hot, which I get easily. Was a very comfortable night sleep.

All the staff we met were friendly and helpful. Anna went beyond that and helped us on 2 occasions & deserves a special mention. It's a large hotel with parking at the rear (we had a 6 metre long campervan). Our room was spacious and comfortable and the hotel is very stylish. We had a comfortable, quiet night's sleep. We didn't use the bar/dining area however saw them and they were beautiful & looked very inviting.

Overall: Great location in the centre of Aberdeen. Lots of choices for different room types. Decent on-site restaurants. Room Quality & Service: Very spacious room with a massive bathroom and a nice sitting area. Good amount of natural light. Not the comfiest sofa but the bed was firm and comfortable. Straight forward decor. Check-in was pleasant, wait staff in the restaurant were friendly. Facilities & Location: Quiet area of Aberdeen but v close to shops by bus / on foot if you’re up for a walk. Good selection of restaurants on site. Value for Money: Good value for money. A lot of space for the price and a good comfy hub if you’re staying in Aberdeen for any length of time.

Generous sized comfortable and quiet room. Very good breakfast served in a pleasant area. Restaurant staff were very welcoming.